[He notices the sudden change of expressions. Yeah, good going, Sugane.]

It's alright. [It's a bit troublesome, but it's probably worse on Kyoko's end.] Holly Heights is quite a confusing place to explain as a whole, but you've recently been brought here by the Landlord, like most of the citizens here.

We, uh, met recently in the monthly welcome party.

[He still hasn't really get her condition, as if something like mentioning past events would jog her memory just a bit.]